Pay As You Go support
IT Support Pricing per hour to fixed rates to banked hours
Pay As You Go IT Support
39 Support provides pay-as-you-go IT support services to organisations across Hertfordshire and Cambridge that require professional IT services on an ad-hoc basis.
We also provide ad-hoc IT assistance to organisations that need a helping hand with their complex IT projects
Ad-Hoc and Banked Hours System
Some clients prefer a system of banked hours which are drawn down by the use of helpdesk and engineer tickets.
40 hours = £3000/£75.00 hour
20 hours = £1700/£85.00 hour
The normal hourly rate is £ 95.00.
For site work out of contract we charge the first full hour, then 15 minute blocks thereafter. We typically do not charge call out within our normal operating area.
Non contractual remote work is charged on the basis of 15 min blocks at £23.75 per 15 mins.
- Basic PC type engineer work = £ 500/day 250 half
- Standard Network engineer = £ 660/day 330 half
- Senior engineer (consultant) = £ 750/day 375 half
Regular call pro-active IT outsourcing
Take the monthly pricing model for servers and helpdesk, then add £ 300 per half day – either weekly, fortnightly or monthly.
Alternatively, book regular calls and draw down from banked hours.
it247 – Waking Hours and 24/7 Upgrades
Fully in-house resourced 24/7 shift solution.
6 am to 11 pm 7 days a week (we call this waking hours)
Uplift of £ 300 to existing contract.
Full 24/7 option for those that operate through the night.
Uplift of £600 to existing contract.
All prices ex. VAT
Don’t rule out a fully managed IT support service just yet
Fully Managed IT Support
Complex IT Project Assistance
Business-Critical Emergency IT Support
Temporary IT Manager and IT Department Cover
Speak With TEAM 39D Today
Pay per user not per device. 30 day rolling contract.