The best kept secret IT company in Harlow
IT doesn’t need to be stressful! How about having a whole support team behind you ensuring that your IT keeps on running?
We provide fully managed IT & Telecom services and can take care of all your infrastructure, systems and provide ongoing IT support.
We will provide you with responsive and transparent IT support for all of the technology that you use to meet your business goals.
Do you have an IT objective which you need help achieving? We can plan, strategise and implement for you, or along with you.
Cyber Security As cyber attacks become more frequent and sophisticated, it is vital that you do as much as you can to keep your business and operations protected.
We value long-term relationships built on trust. To achieve that, we deliver fully supported vendor neutral solutions that are essential and reasonably priced.
Immediate support 365 a year. Proactive maintenance, network security, regulatory compliance & disaster recovery.
Our managed IT support services & packages start from only £59.99 per computer, with our convenient rolling monthly contract meaning that you can cancel at any time.
We also offer a free 30 day trial for your Harlow based business, so you get to see how fabulous we are without paying a penny.
No matter what aspect of IT support you need, we’ve got you covered. We can help with servers, workstations, firewalls, phones and printers – you name it, it’s likely we can do it.
Our vast experience means that we have the knowledge and expertise to provide you with individually tailored IT solutions. This will help you and your team to build a successful, thriving business. And who doesn’t want that?
Remote IT Monitoring
Frustrated with downtime from system and hardware problems causing your business to grind to a halt? Proactive is our middle name. We monitor your systems and hardware remotely, and often resolve any complications without our customers ever needing to be disturbed.
From a single platform, we can proactively manage, monitor, track, patch and protect all of your devices and software. Pretty clever, eh?
If you do happen to have any IT problems that we didn’t nip in the bud before you noticed them, worry not! Our telephone IT support service should get any issues sorted without any drama.
Should a problem arise where you need someone on-site, we’re there for you. If you’ve signed up to our monthly IT Support services package, you’ll be able to take advantage of our discounted rate for Harlow site visits. It’s a damn sight cheaper than having in-house support all year round, when you’ll only need it once in a blue moon.
We also offer IT support on an ad-hoc basis, for all you commitment- phobes out there!
Sit back and relax whilst we take care of viruses, web protection and device discovery, as well as carrying out regular health checks to ensure your system is safe and up to date. All without you having to make a phone call, or even lift a finger. This means that you will be able to focus on the day-to-day running of your business without all that unwanted hassle.
Can one of the team answer your questions?
We’d love to talk. If you have any questions or need support, why not give our team a call on 01279 800 039 and speak with our team today. If speaking on the phone is not for you, simply press the contact us button to find out more ways to get in touch.
Key points at a glance
Truly Unlimited Phone Support
9am till 5pm Support
Clear Contract Terms
Dynamic device support – Add And Remove Devices Each Month
Essex Based Support Team
Let's get started
Unsure if your ready to move? Here is our process up front
We get to know you
Once you’ve given us a call, we’ll arrange a convenient day to pop over to your offices. We’ll need to know what IT problems you’ve encountered; what is it that’s led to you contacting us? We appreciate that every business is different, and each business’ IT requirements are therefore different too.
Next, we’ll then take a look at your computers, phones and servers to consider what’s not working as well as it should be, and what bespoke solution would work best for your business.
Smooth hand over of IT Support
We’ll have a chat with your current IT provider, if you have one. They’ll need to fill in a document, which will ensure that all services are transferred to CompTech IT without any headaches.
Don’t have an IT company at the moment? Not to worry, we’ll do a thorough site documentation, and get all this information from your bills and systems.
What Happens Next?
Once your IT services are safely in our hands, we’ll do a thorough check of all your systems and have a good old clean up. We’ll remove any unnecessary apps and anything else that’s slowing your business down to a grinding halt, and optimise all your systems to get your wheels in motion. Your systems will be so fast and reliable that you’ll think you’ve got new computers!
How Easy Will Switching my IT Support Services Provider Be?
You’ll be pleased to know that moving your IT Support to us is a piece of cake, and tends to be done and dusted in just one weekend. We aim for absolutely no disruption to your business whatsoever. Go home on a Friday, chill out over the weekend, and by the time you come back in on Monday morning, you should be ready to go.