Signs you should outsource your IT support

39D outsource your it support

With over 30 million registered small businesses, your success depends completely on you as the owner and the team of support chosen to help you along the way.

There are several factors to take into consideration to achieve a smooth running and profitable organisation.  The most popular method is to outsource technical support, especially as technology is ever-changing and plays a massive role in any business. 

If your business relies heavily on technology on a day to day basis, there are signs to look out for that will indicate you may need to outsource your IT support. Here are just a few

Looking at ways to reduce labour costs​

Running a successful and profitable business will mean keeping costs to a minimum, so long as it doesn’t affect the efficiency of your organisation.

Every pound you spend on labour could be spent on other aspects of your business.  For example, you can invest in new products, social media and finding ways to increase your online presence.

Employing somebody full-time for your technical support will be costly.  Their salary can exceed £40,000 a year if they are experts in the field.  However, just because they are experienced, a level of training will still be needed as and when technology inevitably advances. By outsourcing as and when you need the assistance, you will be saving a small fortune.

New technology and updates are slowing you down

Technology is constantly updating.  Some businesses find this process not only daunting but also time-consuming.  When it first arrives, not only do you as the owner have to learn how it works, somebody will then have to teach the entire workforce.  You will no doubt be bombarded with questions such as ‘how does this work?’.  It is likely there will be issues along the way.  Learning a new system doesn’t always run smoothly.

By outsourcing to an IT support service, you will have not only one, but multiple professionals who will have all of the answers to your questions.  They will already have had the training and will be steps ahead.

You find you are losing focus

In every business, we are all good at one or more tasks in particular.  For example, you may be an interior designer and have a flair for all things artistic.  That doesn’t mean you will have a natural ability when it comes to technology.

If you find you are losing focus on your specialist subject, it may be because you are spending too much time on your IT issues.  This would be the time to outsource your IT support to an external company, resulting in you being able to continue working on what you are good at and the things you enjoy the most.

You are concerned about excess risk

Breach of data costs businesses millions each year.  If your business is reliant on IT and the protection of your staff and customers data, this is likely to be on your mind on a regular basis.

An IT Support service will reduce the risk of a data breach by putting security measures in place. They will monitor the system closely and update your security as and when it advances.

Deciding to outsource your IT support at the right time is a strategic business move.  If you are feeling overwhelmed and have considered any of the above scenarios, now is the time to get in touch with us. Our team of experts are on hand to discuss your requirements and answer any questions you may have.  Furthermore, you will be under no obligation to commit.

Matthew Southgate
Technical Consultant / Founder

I am here to help business owners get the best out of IT and achieve build their business. By helping deliver the latest solutions to fit your business.If you have any further questions please do not hesitate to get in touch with me by phone on 01279 800 037 or by email at team@39d.co.uk

Get in Touch With Our Team

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    01279 800 039

    Team@39d.co.uk