A practical starting point for Chester
Start with your security responsibilities
For a business in Chester, cyber security should follow the information and decisions it needs to protect. A legal team discovers a matter folder has been shared more widely than intended. The review should determine who can change permissions, which outside parties have access and how the issue is handled. This is an illustrative situation. Ask 39Support which controls, investigation coverage and response responsibilities your chosen plan includes. Set priorities around your own business.
Illustrative business scenario — use it to identify the questions that matter in your own organisation.
Review external sharing
Identify who can approve guest access and shared links, then define how permissions are reviewed and removed when work ends. Review external invitations and shared links for matter folders, including access created by assistants or retained after an adviser finishes work.
Match access to the role
Record why employees, contractors and other users need each system, then give managers a workable approval and review process. Use current case responsibilities to review permissions, with a named manager approving exceptions instead of leaving broad access permanently in place.
Practise the first response
Agree who receives an incident report, who can authorise urgent changes and how the business keeps essential contact details available. Agree the technical investigation route and the practice's own management contacts, keeping specialist professional decisions assigned to the right people.
How we support your business in Chester
Our UK helpdesk provides a central route for your team. We agree the covered users, devices, locations and applications, then document onboarding and escalation responsibilities. The service is provided through an ongoing monthly agreement.
39Support’s operational office is in North Weald, Essex. Chester is a service area, rather than a branch location. Physical attendance, travel arrangements and any site-specific response requirement are confirmed for your postcodes in the proposal.
Microsoft 365, devices and identity
Where appropriate, we combine Microsoft 365 Business Premium licensing with Intune management and Entra identity controls. Licence subscriptions, management and any Azure resource costs are itemised. Planned onsite cyber security and AI training can support your people as part of the agreed programme.