A practical starting point for London
Start with your security responsibilities
For a business in London, cyber security should follow the information and decisions it needs to protect. A senior employee approves an urgent request from what appears to be a trusted colleague. The security review should examine the accounts, communication process and authority to act when the request is challenged. This is an illustrative situation. Ask 39Support which controls, investigation coverage and response responsibilities your chosen plan includes. Set priorities around your own business.
Illustrative business scenario — use it to identify the questions that matter in your own organisation.
Verify sensitive instructions
Agree a reliable way to check changes to bank details or urgent payment requests outside the message that first supplied the instruction. Define a trusted verification route for sensitive changes, including an alternative approver when senior staff are travelling or working away from the office.
Limit powerful permissions
Identify the accounts that can change security or grant access, and distinguish those responsibilities from ordinary day-to-day use of company services. Identify the identities that approve payments or administer company services, and separate their ordinary working use from powerful technical permissions where appropriate.
Practise the first response
Agree who receives an incident report, who can authorise urgent changes and how the business keeps essential contact details available. Agree how management and the provider respond to a suspected compromised account, including authorised access restriction and a safe alternative contact method.
How we support your business in London
Our UK helpdesk provides a central route for your team. We agree the covered users, devices, locations and applications, then document onboarding and escalation responsibilities. The service is provided through an ongoing monthly agreement.
39Support’s operational office is in North Weald, Essex. London is a service area, rather than a branch location. Physical attendance, travel arrangements and any site-specific response requirement are confirmed for your postcodes in the proposal.
Microsoft 365, devices and identity
Where appropriate, we combine Microsoft 365 Business Premium licensing with Intune management and Entra identity controls. Licence subscriptions, management and any Azure resource costs are itemised. Planned onsite cyber security and AI training can support your people as part of the agreed programme.