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Practical learning. At your offices.

Cyber security training that changes everyday decisions.

A face-to-face training day at your offices, helping staff spot, check and report the risks they meet at work.

Plan your training day 0330 337 3939

Turn awareness into useful habits

Employees need practical ways to respond when an email feels wrong or a supplier changes its payment details. Our training uses relatable examples and discussion to practise those decisions.

Example full-day programme

  • Recognising convincing phishing and impersonation messages.
  • Checking supplier bank-detail changes and urgent payment requests.
  • Protecting accounts with strong sign-in practices.
  • Handling information when working remotely.
  • Reporting an incident and knowing the first steps.
  • A team exercise and a short action plan.

Designed around your organisation

We agree the agenda with you and use anonymised scenarios. Employees are not asked to share passwords or confidential live customer records. Managers can have a separate discussion about responsibilities, escalation and follow-up.

Delivered at your business offices

Tell us your postcode, group size and preferred dates. The proposal confirms duration, travel arrangements, room and screen requirements, materials and any follow-up sessions.

Build the right programme

Let’s plan a useful
day for your team.

Tell us your location, number of people and preferred training. We will discuss the agenda, delivery arrangements and the right ongoing programme.

Call 0330 337 3939.

Your training enquiry

Switch with a clearer plan

Your handover
questions, answered.

Know what we support, what needs onboarding and how the change is planned.

Read the support requirements
Read the 90-day guarantee
Can you support our business and the devices we use?

Our focus is businesses with 5–200 staff. Standard IT support covers only devices that have completed onboarding into the agreed Microsoft management environment and are on the approved inventory. Covered hardware must be under three years old, supported computers must run Windows 11 Pro, users must use Microsoft 365 Business Premium, and the environment must meet the Cyber Essentials technical standard. We identify gaps before agreeing live support.

How do you take over from our current IT provider?

We review your current agreement, user and device inventory, Microsoft 365 tenant, domains, licences, backups and administrator access. We then agree the handover actions, owners and timing. Your people receive the new support route when the managed service goes live.

Will we have to change our email addresses or lose Microsoft 365 data?

A provider change does not automatically require new email addresses or a new Microsoft 365 tenant. We review ownership, access, licence commitments and the existing setup first. Any migration or configuration change is planned and scoped before it takes place.

Will the handover disrupt our business?

We identify dependencies and plan changes around your operations. If a change needs an interruption, we discuss the window and the affected systems in advance. We do not promise a disruption-free outcome before reviewing the environment.

What if our current provider cannot supply all the access or information?

We list the missing items and agree a route to obtain them through the authorised owner, existing supplier or relevant platform. We do not bypass ownership or access controls. Missing access and its effect on the handover are made clear before live support is agreed.

Do you support our specialist or third-party applications?

Third-party and line-of-business application support is excluded from the managed IT plan. Your software supplier handles application-specific faults. We identify the boundaries during discovery and document the Microsoft devices and services we will manage.

What if we are unhappy after switching?

Eligible managed IT support has a 90-day double your money back guarantee. It covers twice the qualifying IT support management fees paid during the first 90 days, subject to the published onboarding, device and licensing requirements. Hardware, licences, cyber security, projects, training and third-party application support are excluded.

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