A practical starting point for Peterborough
Start with your security responsibilities
For a business in Peterborough, cyber security should follow the information and decisions it needs to protect. A departing employee's main account is disabled but shared links and access to a separate application remain active. The review should follow the whole access lifecycle rather than a single leaver task. This is an illustrative situation. Ask 39Support which controls, investigation coverage and response responsibilities your chosen plan includes. Set priorities around your own business.
Illustrative business scenario — use it to identify the questions that matter in your own organisation.
Remove access deliberately
Connect role changes and departures to account permissions, shared workspaces and equipment returns, preserving company records that authorised colleagues still need. List the systems and shared workspaces used by each role, ensuring the departure process accounts for services not linked to the main sign-in.
Match access to the role
Record why employees, contractors and other users need each system, then give managers a workable approval and review process. Record who approves ongoing mailbox or file access for colleagues after departure, preserving business continuity without retaining unnecessary permissions for the former employee.
Make controls demonstrable
Keep a current record of delivered controls, unresolved gaps and named owners, so customer questions can be answered accurately and consistently. Keep a useful completion record for access removal and equipment return, with open actions visible to the manager who authorised the departure request.
How we support your business in Peterborough
Our UK helpdesk provides a central route for your team. We agree the covered users, devices, locations and applications, then document onboarding and escalation responsibilities. The service is provided through an ongoing monthly agreement.
39Support’s operational office is in North Weald, Essex. Peterborough is a service area, rather than a branch location. Physical attendance, travel arrangements and any site-specific response requirement are confirmed for your postcodes in the proposal.
Microsoft 365, devices and identity
Where appropriate, we combine Microsoft 365 Business Premium licensing with Intune management and Entra identity controls. Licence subscriptions, management and any Azure resource costs are itemised. Planned onsite cyber security and AI training can support your people as part of the agreed programme.